Role: Account Manager (Norwegian-speaking)

Location: Malaga

Start: ASAP

Industry: Hospitality

Contract: Full-time, hybrid

Languages: Norwegian + English

Overview

We are looking for a Norwegian-speaking Account Manager to join our Hospitality division in Malaga. The ideal candidate is client-focused, proactive, and able to build solid long-term relationships with partners and stakeholders in the hospitality sector. This role combines account management, client success, and business coordination.

Key Responsibilities

• Manage a portfolio of hospitality clients, ensuring satisfaction and long-term partnerships.

• Act as the main point of contact for Norwegian-speaking accounts.

• Support clients with product knowledge, service updates, and operational needs.

• Analyze account performance, identify growth opportunities, and propose solutions.

• Coordinate with internal departments (operations, marketing, finance, customer support).

• Prepare reports, forecasts, and account development plans.

• Ensure service excellence and adherence to SLAs.

• Manage escalations and provide solutions promptly and professionally.

Requirements

Essential

• Native or fluent Norwegian + strong English

• Experience in account management, customer success, or B2B environments

• Excellent communication and negotiation skills

• Strong organizational ability and attention to detail

• Ability to work Monday–Friday, 09:00–18:00

• Customer-centric mindset and positive attitude

Preferred

• Experience in the hospitality or travel industry

• CRM skills (Salesforce, HubSpot, or similar)

Work Conditions

• Hybrid model (office + remote work)

• Schedule: Monday to Friday, 09:00–18:00

Benefits

• Private medical insurance

• €500 relocation bonus for candidates moving to Malaga

• International work environment

• Growth and career development opportunities