Location: Lisbon, Portugal
Contract type: 6-month CDD (fixed-term contract)
Work mode: On-site
Start date: December 11, 2025
Urgent hire

Role Overview

We are seeking a Norwegian-speaking Customer Service Representative to join a dynamic technical and search engine support team in Lisbon. The ideal candidate will provide excellent customer service, troubleshoot issues, and ensure a positive user experience for our international clients.

Key Responsibilities

• Deliver professional and empathetic customer support in Norwegian, via phone, email, and chat.

• Resolve technical or account-related queries for users.

• Collaborate with internal teams to ensure customer satisfaction and continuous service improvement.

• Maintain a high standard of professionalism and attention to detail in all interactions.

Work Schedule

• Monday to Friday: 08:00-  20:00 (rotational shifts)

• Saturday & Sunday: 08:00 -17:00 (rotational)

• Days off: 2 rotational days per week

Requirements

• Native or fluent Norwegian speaker.

• Good command of English for internal communication.

• Customer-oriented mindset with strong communication and problem-solving skills.

• Previous experience in technical or customer support is a plus.

Compensation & Benefits

• Base salary: Competitive x 14 months

• Meal allowance: approx. 7.23/day

• Transport allowance: 20/month

• Health insurance: available from day 1 

• Mean allowance: 120 per 12 months

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  • Flight reimboursment + shared accommodation provided