Location: Dublin, Ireland (On-site)
Contract: Permanent, Full-Time
Schedule: Rotational shifts, Monday–Sunday | 08:00–19:00 (40 hours per week)

About the Role

On behalf of a leading international digital client, we are looking for a Quality Expert Reviewer fluent in Brazilian Portuguese and passionate about online safety and content quality.
In this role, you will join a diverse, fast-paced team in Dublin and play a key part in ensuring online content is safe, accurate, and compliant with quality standards.

Key Responsibilities

-Review online content and identify inappropriate or harmful material
-Verify ID authenticity and manage access and verification flows
-Handle escalations and ensure quality standards are consistently met
-Apply cultural and contextual knowledge to make fair and accurate decisions
-Collaborate with internal teams to support continuous process improvement

Requirements

-Fluency in Brazilian Portuguese (spoken and written)
B2 level English or higher
-Minimum 6 months of experience in content moderation or similar roles
-Strong attention to detail and critical thinking skills
-Excellent communication skills, emotional intelligence, and teamwork abilities
-Ability to work with sensitive or potentially disturbing content
-Valid Irish residence permit or EU ID

Benefits

-Competitive annual salary
-Healthcare insurance
-20 days of annual leave plus 10 public holidays
-4% pension contribution
-Non-contractual performance bonuses (role-dependent)
-4 weeks of paid on-site training in Dublin
-Permanent, full-time contract