Lithuanian | Polish | Czech | Greek | Hungarian

📍 Location

Lisbon, Portugal

🏢 Work Model

On-site
Hybrid / Work from Home possible depending on project & performance

🧩 Main Responsibilities

• Support customers via digital channels

• Resolve inquiries quickly and professionally

• Deliver high-quality customer experience

• Follow service standards and procedures

• Stay updated on leading e-commerce products

• Handle peak contact volumes during promo seasons

✅ Profile

• Strong customer service skills

• Excellent written & verbal communication

• Empathy and rational decision-making

• Good understanding of e-commerce

• Able to work in fast-paced environments

⏰ Schedule

Current

• Mon–Sun rotational shifts

• 08:00–17:00 or 09:00–18:00

• 2 rotational days off

Future (TBC)

• 24/7 rotational shifts

💰 Salary & Benefits

• Base Salary competitive

• Language Bonus: €45 × 11 months

• Meal Allowance: €7.23 per working day

• Shared accommodation available